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FAQ
Homepage > Help > FAQ
FREQUENTLY ASKED QUESTIONS
How to purchase in the online shop?
How can I pay for my purchases in the online shop?
Is it safe to purchase on the internet?
Question about delivery time?
Can I exchange or return item purchased?

Shopping at Norwegian Spirit Online Shop is very easy!

Use our selector to perform your search: you may select the model, category and/or price. The garments that match your selection will be displayed.

To view the product in more detail, click on the photo or view "more info" and you will view and enlarged image with information on the name, reference and price of the product. In addition to the available sizes, colors, size chart.

Choose the size that interests you in order to view the available colors. If you have any queries about your size, consult our Conversion Chart.

Next, select the color,size and quantity you prefer.You may select more color, size at a time. Next, add the article to your order by selecting the "Add to Basket" button.

Once you have completed the order, access your shopping bag and select "Checkout" to proceed to the summary screen.

Click "Proceed Checkout" then you will need to login custormer username to proceed. For the first time, you may need to click "Sign Up" to register customer information and get username.  After login the order information with billing address and shipping address will be presented in next page. To confirm order click "Proceed Payment".

After click "Proceed Payment" , you will be redirect to the Netaxept payment service.  SECURE PAYMENT will be handdled by  Netaxept the secure payment services on the Internet to the European market. The payment solution ensures the card holder the same guarantees and security as in the real world. No storage of card numbers in the web shop. All transactions are carried out online with direct authorisation of amount.

For Visa, MasterCard the verified by Visa/MasterCard may required during payment process. It is a way to add safety when you buy online. With added security to your existing credit card to protect you against unauthorized purchases when shopping online is quick and easy.

After the payment has been made, you will be redirect back to our online shop. You will see your order status in "My order".

You will received confirmation mail once the goods have been shiped. You can log in to "My Order" section any time to follow you order status.



Norwegian Spirit Retailer Site
 
Norwegian Spirit Brand Shop : Opening hour Monday-Wednesday 09.00 -16.30 , Thursday -Friday 09.00 -18.00, Saturday 10.00 -15.00
Strømgt 4, Jernbanestasjonen, 5015 Bergen, Norway Tel : 94 16 63 11 ,Email : service@norwegian-spirit.com







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